​Bicycle hire is subject to availability.

All bicycles are ridden at your own risk. Accepting the hire agreement is accepting full liability for any accident or injury to either the hirer or any third party. The hirer is always personally liable for any accident that they may cause or damage to people or property. Personal insurance cover is not included. We recommend you take out personal insurance cover prior to the hire period. 

The hirer must inspect the bicycle before accepting it for any damage or defects. Acceptance of the bicycle is acceptance that it is in good roadworthy condition. Any marks, damage or defects should be notified on the hire agreement form prior to signing. The hirer is responsible for returning the bicycle(s) in no worse condition than at the commencement of the hire period.

A 50% deposit is due at time of booking and the balance is due on the day of the bike delivery. 

Bicycles and equipment hired on a rental agreement remains the property of Custom Cycle Tours, and if the equipment is not returned, or is damaged beyond repair we reserve the right to charge the hirers for the full cost of the equipment and any loss incurred within a 1 week period.

The hire fee includes helmet and lock. Any loss or damage of accessories will incur and additional charge.

Custom Cycle Tours has the necessary risk assessments and public liability insurance in place

Please cycle sensibly, with respect for others and the natural habitat. Cyclists are expected to follow the Highway Code in particular the “Extra rules for Cyclists” (Rules 187-211) 

Reports of anyone cycling in a discourteous or unsafe manner will have the equipment repossessed with no refund of hire charges. 

All bikes must be returned to the Custom Cycle Tours at the agreed time and place, unless delivery and collection has been arranged as part of the cycle hire agreement, otherwise the hirer is responsible for the safe return of the bicycle to CCT at the end of the rental period. Failure to return the bicycle may result in additional hire charges being levied. 

Helmets must be worn at all times and bikes must be locked whenever unattended. Children under 16 years must be accompanied by an individual who is over 16. Cycle helmets are provided free of charge and all cyclists must use them. 

Cycles should be locked to a permanent fixture whenever left unattended. The method of securing should include the front wheel and the frame. Theft of an unlocked bicycle will be the responsibility of the hirer and will be subject to a charge to cover the replacement of the bicycle and its accessories.  

Custom Cycle Tours reserves the right not to hire equipment to an individual for whatever reason. 

Custom Cycle Tours reserves the right to charge for repairs and if necessary, replacements.

The hirer will not undertake any manoeuvre which is beyond their level of skill or outside the bike’s capability.

The hirer must be in good health and their eyesight up to the standard required for a road driving test. They must not be suffering from any medical conditions or disability which is likely to adversely affect normal control of the bicycle.

In the event of a mechanical failure, other than punctures, where the hirer is unable to return the bike, please secure the bike and contact Loz on  07574 713200.

I/We accept that late return of bicycles will incur a £10 per hour extra charge

When paying your deposit we will request that you tick a box to confirm that you have read the above and accept the conditions.